---
name: Support/help request template
about: Title of what you need help/support for
title: ''
labels: ''
assignees: ''

---

_Support requests should be sent via_ https://groups.io/g/keepalived-users

**Describe why you are unable to send the support request to the above email list**
Understanding why you cannot use the email list should help us improve it.

**Describe what you need help/support for**
A clear and concise description of what you need help with.

**Details of what you would like to do with keepalived**
Describe in details what you would like to achieve with keepalived

**Keepalived version**
Output of `keepalived -v` (a later version of keepalived might be needed).

**Distro (please complete the following information):**
 - Name [e.g. Fedora, Ubuntu]
 - Version [e.g. 29]
 - Architecture [e.g. x86_64]

**Details of any containerisation or hosted service (e.g. AWS)**
If keepalived is being run in a container or on a hosted service, provide full details 

**Configuration file:**
Full copy of your configuration file, obfuscated if necessary to protect passwords and IP addresses

**Notify and track scripts**
If any notify or track scripts are in use, please provide copies of them

**System Log entries**
Full keepalived system log entries from when keepalived started, if applicable

**Additional context**
Add any other context about the problem here.
